Terms and Conditions – Shivashish

These Terms and Conditions of Shivashish.in govern your use of our
website and all purchases made through shivashish.in. By accessing our
website, you agree to these terms and conditions set by Shivashish — a
trusted spiritual products store based in Noida, Uttar Pradesh, India.
Therefore, please read these terms and conditions carefully before placing
any order. If you do not agree, please refrain from using our site.

Shivashish is a spiritual and astrology-based product store registered
in India. Moreover, these terms and conditions are governed by the laws of
India, including the Consumer Protection Act, 2019, the Information
Technology Act, 2000, and other applicable legislation.

1. Acceptance of Terms and Conditions

By using this website, placing an order, or creating an account,
you confirm that:

– You are at least 18 years of age or have parental/guardian consent.
– You have read, understood, and agree to these terms and conditions
and our Privacy Policy.
– You are legally capable of entering into a binding contract under
applicable law.

Furthermore, we reserve the right to update these terms and conditions
at any time. Your continued use of the website following any changes
constitutes your acceptance of the revised terms.

2. Products & Services

2.1 Nature of Products

Shivashish offers spiritual and astro-based products including but
not limited to:

– Rudraksha beads, malas
– Crystals, gemstones, and healing stones
– Yantras and idols

2.2 Disclaimer on Spiritual Efficacy

[P] We sell all products as spiritual, religious, or decorative items
based on traditional beliefs. Shivashish makes no medical, scientific,
or therapeutic claims about any product. Additionally, results from using
our products or services may vary and are not guaranteed. Therefore, we
strongly advise that our offerings are not a substitute for professional
medical, psychological, legal, or financial advice.

2.3 Product Descriptions & Images

We strive to display our products as accurately as possible. However,
actual colours, sizes, and appearance may vary slightly due to monitor
settings. Furthermore, natural variations in stones, beads, or natural
products do not constitute a defect.

3. Ordering & Payment

3.1 Placing an Order

When you place an order on shivashish.in, you make an offer to purchase
the selected product(s) at the listed price. We reserve the right to accept
or decline any order. Moreover, an order confirmation email constitutes our
acceptance of your order.

3.2 Pricing

[P] All prices are listed in Indian Rupees (INR) and include applicable
taxes unless stated otherwise. Prices are subject to change without prior
notice. Therefore, the price applicable to your order is the price displayed
at the time of checkout.

3.3 Payment Methods

We accept payments via:

– Credit/Debit Cards (Visa, Mastercard, RuPay)
– UPI (Google Pay, PhonePe, Paytm, etc.)
– Net Banking
– Wallets and other methods offered at checkout

All payments are processed through secure, third-party payment gateways.
Furthermore, we do not store your payment card information. In case of
payment failure, please retry or contact us.

3.4 Order Cancellation by Us

We reserve the right to cancel any order due to pricing errors, stock
unavailability, or suspected fraudulent activity. In such cases, we will
initiate a full refund within 5–7 business days.

4. Shipping & Delivery

We ship across India and to select international destinations.
Key shipping terms include:

– Estimated delivery times are 5–10 business days for domestic orders
and 15–30 days for international orders, subject to courier and
customs timelines.
– Shipping charges, if applicable, will be displayed at checkout.
– We are not responsible for delays caused by courier partners, natural
disasters, government restrictions, or incorrect addresses provided
by the customer.
– Risk of loss and title for products pass to you upon delivery to the
courier/shipping partner.
– For personalised astrology products or reports, additional processing
time of 2–5 business days may apply.

5. Returns, Refunds & Exchanges — Shivashish Terms

5.1 Eligibility for Returns

We accept returns within 7 days of delivery, provided the product is:

– Unused, undamaged, and in original packaging
– Accompanied by original invoice and order details
– Not a personalised, customised, or digital product (see below)

5.2 Non-Returnable Items

The following items are not eligible for return or refund:

– Personalised or customised products (e.g., engraved items,
personalised yantras)
– Products damaged due to misuse, improper handling, or normal
wear and tear
– Items marked as “Final Sale” or “Non-Returnable” on the product page

5.3 Refund Process

We credit approved refunds to the original payment method within
7–10 business days. Shipping charges are non-refundable unless the
return is due to our error (wrong item sent or defective product).
Therefore, to initiate a return, please contact us at the details in
Section 12 with your order number and reason for return.

5.4 Damaged or Defective Products

If you receive a damaged or defective item, please notify us within
48 hours of delivery with photographic evidence. Consequently, we will
arrange a replacement or full refund at no additional cost to you.

6. Astrology & Spiritual Consultation Services

Where we offer astrology reports, horoscope readings, or spiritual
consultations:

– We provide all services for entertainment, spiritual guidance, and
cultural purposes only.
– Predictions, remedies, and recommendations are based on traditional
astrological systems and do not constitute professional advice of
any kind.
– We do not guarantee the accuracy, completeness, or outcome of any
reading or recommendation.
– You agree to exercise independent judgment before acting on any
advice received.
– Consultations once delivered (via email, call, or written report)
are non-refundable.

7. User Accounts

If you create an account on shivashish.in:

– You are responsible for maintaining the confidentiality of your
account credentials.
– You agree to provide accurate and up-to-date information during
registration.
– You are responsible for all activities that occur under your account.
– Please notify us immediately of any unauthorised use of your account.
– We reserve the right to suspend or terminate accounts that violate
these terms and conditions.

8. Intellectual Property

[P] All content on shivashish.in — including text, images, graphics,
logos, product descriptions, videos, and website design — is the
exclusive intellectual property of Shivashish. Furthermore, applicable
copyright and trademark laws protect all this content. You may not
reproduce, distribute, modify, publish, or commercially exploit any
content from this website without our prior written consent. Therefore,
unauthorised use may result in legal action.

9. Prohibited Conduct

You agree not to:

– Use our website for any unlawful, fraudulent, or harmful purpose
– Attempt to gain unauthorised access to our systems, servers,
or databases
– Submit false, misleading, or defamatory reviews or information
– Use automated bots, scrapers, or crawlers to extract data from
our website
– Impersonate any person or entity or misrepresent your affiliation
– Violate any applicable local, national, or international law
or regulation

Consequently, violation of these prohibitions may result in
immediate account suspension, legal action, or both.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Shivashish
and its owners, employees, and affiliates are not liable for:

– Any indirect, incidental, special, consequential, or punitive
damages arising from your use of our website or products
– Loss of data, profits, goodwill, or business opportunities
– Delays or failures in delivery due to circumstances beyond our
reasonable control (force majeure)
– Decisions made based on astrological advice or spiritual product use

Moreover, our total liability in any matter arising out of or
related to these terms and conditions shall not exceed the amount
you paid for the specific product or service giving rise to the claim.

11. Governing Law & Dispute Resolution

These terms and conditions are governed by and construed in
accordance with the laws of India. Therefore, any disputes arising
out of or in connection with these terms shall first be resolved
amicably through mutual discussion within 30 days of notice. If
unresolved, disputes shall be subject to the exclusive jurisdiction
of the competent courts located in Noida, Uttar Pradesh, India.
Furthermore, you may also seek resolution through the National
Consumer Disputes Redressal Commission (NCDRC) or the relevant
State Consumer Forum as applicable under the Consumer Protection
Act, 2019.

12. Contact Us

For any questions, grievances, or legal notices related to these
terms and conditions, please contact us:

– Website: https://shivashish.in/
– Email: businesbatao@gmail.com
– Phone: +91 7011466766
– Address: Noida, Uttar Pradesh 201306, India

We aim to respond to all queries within 7 business days.

Last Updated: May 2026