Welcome to Shivashish (shivashish.in). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

1.1 Personal Information You Provide

When you register, place an order, or contact us, we may collect:

  • Full name and contact details (email address, phone number)
  • Billing and shipping address
  • Payment information (processed securely via third-party payment gateways; we do not store card details)
  • Date of birth or astrological details (if provided for personalised products or readings)
  • Account credentials (username and encrypted password)
  • Communications and queries you send to us

1.2 Information Collected Automatically

When you browse our website, we automatically collect certain technical data:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited, time spent, and clickstream data
  • Referring URL and exit pages
  • Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders, including delivery of spiritual and astro-based products
  • Personalise astrology readings, horoscopes, or other bespoke services based on details you provide
  • Communicate with you regarding your orders, enquiries, and customer support
  • Send promotional emails or newsletters (only with your consent — you may unsubscribe at any time)
  • Improve our website, products, and overall user experience
  • Prevent fraudulent transactions and ensure the security of our platform
  • Comply with legal obligations under applicable Indian and international laws
  • Respond to legal requests or enforce our Terms and Conditions

3. Sharing of Your Information

  • We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
  • Service Providers: Trusted third-party vendors such as payment processors, logistics/courier partners, email service providers, and web hosting companies who assist us in operating our business — bound by confidentiality obligations.
  • Legal Compliance: When required by law, court order, or government authority, including under the
  • Information Technology Act, 2000 (India) and related rules.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information for any other purpose with your explicit prior consent.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order and transaction records are typically retained for a minimum of 7 years for tax and legal compliance purposes. You may request deletion of your data subject to legal obligations (see Section 7).

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption on data transmission, secure payment gateways (we do not store payment card information), and restricted access controls for staff handling personal data.
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files placed on your device. We use:

  • Essential Cookies: Required for the website to function (e.g., shopping cart, session management).
  • Analytical Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (only with your consent).

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Your Rights

You have the following rights with respect to your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request erasure of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your personal data for marketing purposes.
  • Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.
  • Portability: Request transfer of your data to another service provider (where technically feasible).

To exercise any of these rights, please contact us at the details provided in Section 10. We will respond within 30 days.

8. Third-Party Websites & Links

Our website may contain links to third-party websites, including social media platforms and payment gateways. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information without parental consent, we will delete such information promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Website: https://shivashish.in/
Email: businessbatao@gmail.com
Phone: +91 7011466766
Address: Noida, Uttar Pradesh 201306,  India